Cryptocurrency Blockchain Explorer Extension

CSE Hackathon Support Explorer

The first-ever Customer Support (CS) department hackathon, and the very first CS department hackathon project that involves code. This project showcases the multi-talented department that is one of the important customer-facing teams here at Exodus. While this tool is internal, it allows the team, as top leadership has mentioned, to deliver value to our customers faster.

This project creates an internal tool: a block explorer extension designed to fit the needs of a 100+ person team and reduce support latency. Search a transaction or address, and the tool will match that address/TX with the correct chain out of 61 chains for searching addresses and 31 chains for searching transactions. More will/can be added.

Code found here: https://github.com/AngelLozan/support-explorer-scott

Installation

Run npm install upon cloning to your desired local directory.

Build with npm run build.

With the current version, please do not run an audit force fix. This demands different permissions to be set in order to comply with the CSP.

(After build) Open chrome://extensions or brave://extensions and upload the unpacked extension.

Updating Malicious Address Array

• Utilize this spreadsheet to pull new addresses: Google Spreadsheet
• Update the checkMalicious.js component under src > components and update the dictionary found there.
• Update the SourceInput.js array maliciousArray with the same address, without details.

Use Case

See this section of Coda for reference: Coda Reference

Features

Address & Transaction Explorer

Opening the extension UI with Cmd+J (Ctrl+J on Windows), CSEs can quickly search for addresses on 61 blockchains and transactions on 31.

If a valid address/transaction has been entered, a new tab will be opened with the correct block explorer and address/transaction information.

KB Toolkit

Injected into the Help Scout Docs editor sidebar, the KB Toolkit scrapes documents for errors and provides quick element injection links for team members.

Currently, KB team members either need to write HTML manually or copy-paste from another source, risking syntax errors and loss of valuable time on repetitive tasks.

This toolkit offers a 1-click solution for injecting 26 of the most commonly used HTML elements and cleaning the document of unwanted HTML code like &nbsps and unused classes.

Help Scout SOS v2

A new and improved version of the Help Scout SOS extension.

Can be configured within the Support Explorer options page and now displays a count of pending Unassigned Inbox tickets below the extension icon.

Authors

• Jamie M.
• Scott L.

Chains and Assets Searchable

Assets Searchable:

All supported on Coinranking.

EVM Address (DeBank) - 37 Chains

• Ethereum
• BNB Smart Chain
• Polygon
• Gnosis
• Fantom
• OKC
• HECO
• Avalanche
• Arbitrum
• Optimism
• Celo
• Moonriver
• Cronos
• Boba
• Metis
• BTTC
• Aurora
• Moonbeam
• smartBCH
• Harmony
• Fuse
• Astar
• Palm
• Shiden
• Klaytn
• RSK
• IoTeX
• KCC
• Wanchain
• Songbird
• Evmos
• DFK
• Telos
• Swimmer
• Arbitrum Nova
• Canto
• Dogechain

EVM Transactions (Blockscan) - 12 Chains

• Ethereum
• Beacon Chain
• BNB Smart Chain
• Fantom
• Optimism
• Polygon
• Arbitrum
• Moonbeam
• Moonriver
• Avalanche
• Cronos
• BTTC

Layer 1 Address & Transactions (Blockchair) - 17 Chains

• Bitcoin
• Litecoin
• Cardano
• XRP
• Polkadot
• Dogecoin
• Bitcoin Cash
• Stellar
• Monero
• EOS
• Kusama
• Bitcoin SV
• eCash
• Zcash
• Dash
• Mixin
• Groestlcoin

Other L1s Identified Through Regex or Direct Interface with Blockchain

Addresses:

• Algo
• Tezos
• Solana
• Tron
• Hedera
• Atom
• BNB Beacon

Transactions:

• Algo
• Tezos
• Solana
• Tron
• Hedera
• Atom
• BNB Beacon

Running Total

Addresses:

• 37 @ DeBank (EVMs)
• 17 @ Blockchair
• 7 Individual
• Total: 61

Transactions:

• 12 @ Blockscan (EVMs)
• 17 @ Blockchair
• 7 Individual
• Total: 36